Shipping policy
Order Processing
- Orders are typically processed and dispatched within 1-3 business days after payment confirmation.
- You will receive a confirmation email with your order details and tracking information once your package is shipped.
Delivery Time
- Delivery usually takes 5-7 business days from the dispatch date, depending on your location.
Shipping Charges
- Shipping costs are calculated at checkout based on your location and order weight.
- Free shipping may be available for orders exceeding a certain value.
Order Tracking
- Once your order is shipped, a tracking number will be provided. You can track your package through our website or the courier’s tracking portal.
Changes or Cancellations
- If you need to change or cancel your order, please contact us at
zerocarepk@gmail.com
- within 24 hours of placing the order.
Returns and Exchanges
- We accept returns or exchanges within 14 days of delivery for unused, unopened products in their original packaging.
- For assistance with returns, email us at hi@myquench.uk
International Orders
- Customs fees or import taxes (if applicable) are the responsibility of the customer.
We are committed to providing a seamless shopping experience. For further assistance, feel free to contact us!






